Accurate, clear and easy to understand information must be given to patients which
can help them choose the clinic which best meets their needs.
- The patient should be aware that the dental clinic is accepting new patients.
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Print leaflets with information about the dental clinic, this must include the following:
- a guide to the services provided;
- opening hours of the clinic;
- location of the dental clinic;
- a contact number for any questions about the clinic or facilities;
- know if the clinic meets any special needs;
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a guide to the cost for the treatment provided - in particular, initial consultation,
treatments, investigations and prescriptions;
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if the clinic provides emergency care outside normal opening times (out-of-hours)
or the dental staff is not available; and
- a contact number for any questions the patient may have.
- The dentist must provide information in a form that the patient can understand.