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  • ho@ida.org.in

For Dental Team

The clinic's dental team should keep an accurate, full and up-to-date record of all aspects of the patients care. It should use and store it in a manner that ensures confidentiality, and is in line with current legislation and standards.

  1. The patient care record:
    • should be confidential;
    • should be used by members of dental team to make sure there is continuity in care and treatment;
    • should contain up-to-date information recorded by members of the dental team about every aspect of care on each visit; andq
    • should be kept in line with best practice guidelines.
  2. All the patients personal information should be stored securely.
  3. Only the patient and the people involved in care, or other people agreed by the patient should have access to information held, unless there is a lawful basis for disclosure.
  4. If there is no clarity about any part of patient care record, the patient can ask for, and get, an explanation.
  5. There should be clear and effective communication about the patient care among dental team and with other healthcare professionals involved in care.
  6. The patient should be made aware of the statutory arrangements for the safe storage and retrieval of the record if the dental clinic closes.

Care and treatment should be provided by a dental team that is suitably qualified and skilled for their jobs.

  1. The dental clinic’s recruitment and selection procedures should comply with all relevant legislation including checks to ensure qualifications and references are bona fide.
  2. The patient should receive care and treatment from a dental team (including temporary members) whose qualifications, skills, training and all necessary records have been checked before they start work in the service. This includes checking:
    • The registration of professional staff with the Indian Dental Association , as appropriate;
    • Professional indemnity insurance, where relevant; and
    • Health clearance, if required.
  3. Each member of the dental team should have received induction training upon joining the service and should continue to update their knowledge and skills to the benefit of the team and the services they provide.
  4. The dental team should take part in continuing professional development and training to update knowledge and improve skills. Members of the dental team who are registered with the Indian Dental Association should meet the Indian Dental Association’s minimum continuing professional development requirements.
  5. The patient should receive care and treatment from members of the dental team who are able to raise concerns, in confidence, about any aspect of service delivery that they feel may harm patient care or the quality of the service. The service should keep a confidential record of all concerns raised and the action taken in response.
  6. The dental clinic must have effective team working, including communication between dentists, dental nurses, hygienists, therapists, and other medical and social care professionals.
  7. The dental clinic must operate in an open and fair way which will facilitate identifying poor performance and tackling all the concerns appropriately.
  8. Dental team must regularly review its performance and make any necessary improvements.
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