Dentists have numerous options when choosing a dental laboratory in respect to quality and type of services offered, size and capacity, ethics and fees.
At times proximity, word of mouth and discounted rates is taken into consideration rather than the quality of work. However, it is important to prioritize and make a well informed choice.The following guidelines can help you in.
Quality should be the number one factor while deciding the laboratory. This depends on skilled and knowledgeable technicians. Dentist work and records must reflect the standard of work expected from the technicians. Factors affecting quality:
A reliable indicator can be certifications for quality e.g. ISO.
Question your requirements. Consider if your practice focuses on removable or fixed prosthesis, is your prime area of concern orthodontics or you need implant related work. This will help visualize and outline your prime areas of work and hence streamline your choice of laboratory.
Work, ethics, policies etc are equally important. Keep in mind the following while choosing your laboratory:
Communication/Cooperation: A good rapport is must for flow of information between the dentist and the technical team. Visit the laboratory and interact with the technicians to find if the technicians meet your requirement.
Ownership and Responsibility: Check the accountability of the management for the work and technicians.
Promptness and Efficiency: Most laboratories have a functional system which ensures speedy pickups and delivery.
Location and Proximity: Ideally choosing a laboratory at short distances can help avoid unnecessary delay and inconveniences.
This is important for decisions regarding clinic time, delivery protocol and payment details. Constant up- gradation of skills is must for both the management and staff in order to stay abreast with technological changes.
Select a laboratory that emphasizes high standards of technical performance and business ethics.
Although costs of services are an important yardstick for measuring the quality of service but this must not be presumed, because higher costs do not always mean higher quality.
Most laboratories have established work schedules indicating the amount of time required to complete each laboratory procedure. Review this prior to establishing your appointment schedule. Seek the opinion of other dentists to gain an insight on the feasibility of working within the laboratories schedule.
It is of utmost importance that the dentist and his laboratory work in sync. The dentists contribution to this effective working relations is outlined below:
The technicians play an important part in ensuring smooth delivery of dental prosthesis. The technicians should follow all the instructions provided by the dentist.